Despatching Goods

All orders received before 16:30pm (GMT) are despatched on the same working day.

Each parcel is sent by 'Royal Mail International Standard' free of charge.  On occasion we will send a parcel that requires a signature upon delivery.

Delivery to the USA usually takes one week.  For Australia and the rest of the world delivery is usually 7-10 days.  Please be aware that due to bank holidays and during the Christmas period, delivery may take longer than expected. 

Urgent Orders

We offer an 'Express' delivery service at an additional cost. This service requires a signature upon delivery.

Goods are tracked or signed for upon delivery and are sent by priority mail service. (Faster than normal standard service).

You willl need to add the 'Express' charge from this page to your basket, before making payment.
US $
Express Postage:
Express Postage:
If you require items urgently, we offer a Worldwide courier service (24-48 hour).
Please contact us with your requirements and we will quote you for the extra courier charge.

Tel:   +44 (0) 114 2494940
Mob:  +44 (0) 7952 304640

Problems & Returns

We want you to be completely satisfied with your purchase, but recognize that you may wish to return an item. Please contact us within 30 days of purchase, we will provide you with return address details. Once we receive the returned item/s, we will issue a full refund for your purchase.

If you feel that the item you purchased is incorrect, faulty or damaged, please send a message with your query and we will reply at the earliest opportunity.  We will provide a pre-paid postage label for you to return the goods and offer replacement items or a full refund.

We are more than happy to resolve any problem.
Express Postage:
Sales:  +44 (0) 114 2494940
Mob:   +44 (0) 7952 304640

161 Bannerdale Road
Sheffield, S7 2DS, UK is a trading division of 'Gemolade Limited'. 

Registered in England No. 9003667
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